Delivery & Returns
CUSTOMER SERVICE
Our estimated time of delivery for your order is 2-5 working days.
If you have any questions, please contact our customer service at:
order@berkeleycompany.com or by phone +46-31-93 94 00.
Open hours:
Monday-Thursday 08:00 – 17:00
Friday 08:00 – 16:00
Returns
You have the right to withdrawl from your purchase – return goods with a full refund – or exchange size of products during a period of 14 days after you have received the products. In order to return or exchange size of a product, use the digital return form accessible below. Please state the reason for returning the product. After submitting the return form you will receive an email with a reference number for the return. Print the email and enclose it in the package. If you don’t have the possibility to print the document, please enclose a paper clearly stating the reference number for the return in the package. In order to return defect products, please contact us at returns@berkeleycompany.com.
More information about our return policy in the Withdrawals and Returns.